case study
Al Nour Specialist Hospital was established by order of the Custodian of the Two Holy Mosques as a health care hospital in 1403 Hijri to serve the citizens, residents and pilgrims of the Holy City and the surrounding area. It is a government hospital under the supervision of the Directorate of Health Affairs in Makkah Al-Mukarramah. It is located in the heart of the city near the holy sites (Muzdalifa) and 3.5 km from the Holy Mosque.
Challenge
Al Nour Specialist Hospital is a big name in the holy city of Makkah and they aimed to have online identity to increase the awareness of its services as well as providing electronic services for patients and doctors.
Solutions
INTERNeT SOLUTIONS has worked to build a web portal using highly secure and stable platform technology that fit with the government medical sector entity of “Al Nour Specialist Hospital”. Meanwhile they helped in integration with the hospital internal system to implement the sophisticated e-services workflow that provided through the new web portal for patients, doctors and clinic online reservations. As well as providing classified information sections for hospital info, contacts, medical departments, clinics, doctors, news, events, medical articles and clinics appointments.
Also, INTERNeT SOLUTIONS has added an admin dashboard area for the web portal employees to manage web portal sections to update & follow all information provided at the web portal frontend.
INTERNeT SOLUTIONS has succeeded to present Al Nour Specialist Hospital in professional looking with attractive user experience layout and navigations. Also, helped in implement the sophisticated e-services workflow with multiple steps starting with web portal users forms submission tell ended in the internal hospital system that process the request then revert back to web portal to show the result to user.
Meanwhile, INTERNeT SOLUTIONS provided the required support via their experienced team that installed, configured & secured the online hosting server environment and app stores accounts in addition to professional service level agreement after project published to ensure the best daily performance for all aspects of web portal & hosting operations.
